Meet Our Admin Team
Practice Manager
Traci is responsible for the day to day business operations of Heritage. Working together with the admin team, she provides support for our clinicians and works hard to make sure clients feel welcome and comfortable. Traci loves her work and values being a part of Heritage and its focus on delivering quality care.
Traci takes pride in her work and values developing a sense of family and teamwork amongst the staff at Heritage. Traci and the admin team work together to promote the care and wellbeing of the Heritage family and clients.
Outside of Heritage, Traci enjoys spending time with her family, including her husband, adult children, granddaughter and two Saint Bernards. She has a love of the outdoors and nature. She is an avid runner with a strong interest in health and fitness.
Billing Manager and Wheaton Office Administrator
Anna oversees the administrative functions of our Wheaton office as well as manages Heritage's insurance billing. She has been with Heritage since 2019 and enjoys the family in which she works with and the relationships built with clients. Her goal is to always be helpful and assist our clients with whatever their needs are while creating a positive and fun environment in the office. In her free time she enjoys being outside with her husband and two kids, visiting Michigan and baking just for fun.
Intake Administrative Coordinator
Sarah is the head of the intake team. She is the first line of communication that proactively gathers patient information and creates accounts, as well as thoughtfully assigning incoming clients to their provider. Working at Heritage allows Sarah to utilize her empathetic, understanding, and attention-to-detail personality she developed as a middle child in a family of six. When she isn't multitasking in the office, she is having as many adventures with her four children as she can. Because of the importance Sarah holds on mental health combined with her desire to help people in a significant way, she loves being the warm welcome for Heritage.